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Refinari

Privacy Policy

Last updated: December 17, 2025

1. Introduction

Refinari ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (refinari.com), web application (app.refinari.com), and mobile applications (iOS and Android) (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address and authentication credentials through our authentication provider (Clerk).
  • Content Data: URLs, text, and other content you submit for processing, including YouTube video links, Reddit thread URLs, and plain text.
  • User Preferences: Settings and preferences you configure within the application.
  • Payment Information: When you subscribe to premium features, payment processing is handled by our payment providers (Stripe for web, Apple App Store, and Google Play Store for mobile). We do not store your full payment card details.

2.2 Information Collected Automatically

  • Usage Data: Information about how you interact with the Service, including features used, content processed, and time spent.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Log Data: IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
  • Analytics Data: We use Google Analytics to understand how users interact with our Service.

2.3 Information from Third Parties

  • Authentication Providers: If you sign in using Google or Apple, we receive basic profile information as permitted by your privacy settings.
  • Content Sources: When you provide URLs, we fetch publicly available content from those sources (YouTube transcripts, Reddit posts) for processing.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide the Service: Process your content, extract insights, and build your personal knowledge base.
  • AI Processing: Use artificial intelligence to analyze content, extract key insights, identify patterns, and deduplicate information.
  • Personalization: Customize your experience based on your preferences and usage patterns.
  • Communication: Send you service-related notifications, updates, and support messages.
  • Improvement: Analyze usage patterns to improve and optimize the Service.
  • Security: Detect, prevent, and address technical issues and fraudulent activity.
  • Legal Compliance: Comply with applicable laws and regulations.

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Data is stored in secure cloud infrastructure (Supabase/AWS) with encryption at rest and in transit.
  • We use TLS/SSL encryption for all data transmission.
  • Access to user data is restricted to authorized personnel only.
  • We conduct regular security assessments and updates.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing the Service (as listed above).
  • Legal Requirements: If required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
  • With Your Consent: When you explicitly authorize sharing.

7. Your Rights and Choices

7.1 Access and Portability

You can access and export your data at any time through the application settings.

7.2 Correction and Deletion

You can update your account information and delete individual content items within the app. To request complete account deletion, contact us at vlad@evolvingtechnologies.io.

7.3 Communication Preferences

You can opt out of non-essential communications through your account settings or by following unsubscribe links in emails.

7.4 Mobile App Permissions

Our mobile apps may request permissions for notifications and network access. You can manage these permissions through your device settings.

8. Regional Privacy Rights

8.1 European Economic Area (GDPR)

If you are in the EEA, you have rights including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Our legal basis for processing includes: contract performance, legitimate interests, and consent where applicable.

8.2 California (CCPA)

California residents have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Say no to the sale of personal information (we do not sell your data)
  • Access your personal information
  • Request deletion of your personal information
  • Not be discriminated against for exercising these rights

9. Children's Privacy

The Service is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at vlad@evolvingtechnologies.io.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You can delete your account at any time, and we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice (such as an in-app notification or email).

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

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